Lee Side Wellness, LLC
7577 Central Parke Blvd • Suite 113 • Mason, OH 45040
74 Remick Blvd • Springboro, OH 45066
Phone: 513-204-1910 • Fax: 513-204-0049

Lee Side Wellness, LLC

Office Policies

Appointment Cancellation/No Show Policy

Effective January 1, 2019

A late cancellation will be charged if the patient fails to give at least 24 hour notice prior to cancelling their  appointment. The first time will be $25.00, any after the initial late cancel will be $115.00 and possible dismissal from the practice.  

A no show fee will be chaged if the patient fails to show for their appointment. The first time will be $25.00, any after the initial no show will be $115.00 and possible dismissal from the practice.  

LSW requires a credit card on file for late cancellations/no shows. If you late cancel or no show your card will be charged.

Policy Regarding Charges for Paperwork

Effective January 1, 2019

LSW will charge a fee for completing paperwork requested by patients. I understand the following:

  1. One or two page forms that are uncomplicated, can be completed in their entirety during the course of a standard appointment, and are brought to the appointment, will be completed free of charge. Examples include school Medication Administration Forms or camp/sports forms.
  2. Forms that are not brought to the appointment itself, or are complicated forms requiring additional time from the provider and/or office staff, are charged at the following rates:
    1. Simple (school/camp forms, letters for court/school/work etc) $25
    2. Complicated (FMLA, STD paperwork, etc.) $50
  3. Forms will be completed within five (5) business days and returned to you by email, unless otherwise noted. Your credit card will not be charged until the paperwork is completed by LSW staff and returned to you.
  4. Any questions regarding whether paperwork is considered simple or complicated may be referred to your provider or the Office Manager.
  5. Any exceptions to this policy are at the discretion of the provider and should be discussed directly with your provider.

Prescription Refill Policy

  1. To ensure quality of care, regular follow up with routine office visits is necessary for prescriptions to be provided.
  2. If two or more scheduled office visits have been missed, or the time since last visit exceeds 90 days, the provider must be seen before any prescriptions are written.
  3. Please inform your provider about needed refills at least 3 business days before your medication runs out. Set aside an emergency reserve of 3 to 5 days of each prescription.